About Us
TANMAD are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@tanmad.co.uk.

Our Contact details:
TANMAD
TANMAD. Unviersal House, 4-6 Wharf Street, Leeds, LS2 7EQ. UK
Tel: 0800 801 760. Website: www.tanmad.co.uk

Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa, Mastercard, Switch and Solo. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping & Handling
We send all of our products out by first class mail (or courier where appropriate). Our postage rates are calculated on the weight of your products and the postage fee is shown clearly on the shopping cart page. From time to time we may also offer promotions on shipping.

(NB All prices exclude VAT at the current rate)

Delivery Schedule
We deliver your order right away. We will normally send your order to you in 5 business days . International orders are generally received in under 20 days.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
VAT is included in all prices shown, and a VAT invoice is available when you access the order details through the MY ACCOUNT section of the website.

Credit Card Security
We use SECPAY to process your credit card details. TANMAD does not know or store your credit card information on our website. More information can be found on the SecPay website (www.SecPay.com). We use SecPay to ensure the highest levels of security and integrity with your data.

Guarantee
If you are not satisfied with any of our products, you can return then (unused) for a full refund.

Privacy policy
TANMAD do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy
Should you require, you can return any unused goods to us for a full refund. Refunds are entirely at the director's discretion, and any used/opened products will be refunded at our discretion and on a per item basis.